We strive for customer satisfaction, but due to the nature of our services, the following rules apply:

Consultation Services (100% Money-Back Guarantee)

• We offer a 100% refund on consultation calls only if the call is terminated within the first 5 minutes of the session.

• If the session exceeds 5 minutes, no refund will be issued as the service is deemed rendered.

Physical Products

• We offer a 3-day return policy for physical products from the date of delivery. Items must be returned in their original condition.

Digital Products

• There is no return or refund policy for digital products (such as generated reports or guides) once they have been delivered or downloaded.